T-Mobile (NASDAQ: TMUS) today announced even more best-in-class benefits and support for first responders through T-Priority, a cutting-edge 5G solution designed to transform frontline connectivity. During a live event in New York City, Callie Field, President of T-Mobile Business Group, announced four major moves that take T-Mobile’s support of first responders to the next level: a major agreement with the City of New York to be the single carrier for all its public safety network, partnerships with industry powerhouses including Samsung, Getac and Skydio, exclusive benefits for individual first responders like free access to the T-Priority network slice and a $2 million donation for charitable support to the Tunnel to Towers Foundation.

“First responders are the backbone of public safety, and they deserve the most advanced 5G technology to support them when lives are on the line,” said Callie Field, President, T-Mobile Business Group. “With T-Priority, T-Mobile is providing public safety agencies and first responders with the innovative solutions they need to stay prepared, respond faster and protect the communities they serve, empowering them to lead in times of crisis and shape the future of emergency response.”

The 5G Era of Public Safety Is Here
T-Priority, initially announced at the company’s Capital Markets Day, was purpose-built for the millions of first responders in the U.S., addressing their urgent need for reliable and resilient connectivity. In fact, 64% of first responders cited an unreliable network as their main communications concern in a recent survey. Many are still held back by outdated 4G infrastructure and problems like congestion, insufficient speeds and coverage gaps. To tackle these connectivity barriers, T-Priority offers first responders benefits like:

More capacity: 40% more 5G capacity than other providers to help more first responders stay connected to more devices. And this is augmented by T-Mobile’s innovative network slice. The network slice acts like a traffic cop that directs network traffic, ensuring first responders get the best possible experience with up to 5 times the resources of the average user. And in rare times of extreme congestion, it can dynamically dedicate more capacity to first responders.
Faster speeds: T-Mobile delivers 2.5 times faster speeds on average than other providers for data-intensive communications. And, again, the network slice uplevels this by providing lower latency and faster speeds more consistently with the highest priority across all 5G bands.
Closing coverage gaps: In addition to operating the nation’s largest 5G network, T-Mobile is launching T-Mobile Starlink later this year, included at no extra cost for first responder agencies on T-Priority plans. As the first and only space-based mobile network in the U.S., it can help keep people connected in the more than 500,000 square miles of the country unreached by any carrier’s earth-bound cell towers.
This is all possible because T-Priority is powered by T-Mobile’s 5G standalone (SA) network — the most advanced type of 5G network. While most operators initially relied on LTE-based non-standalone technology, T-Mobile was the first provider in the world to deploy a commercial 5G SA core, enabling critical innovations like network slicing. With T-Priority, T-Mobile is providing first responders with a dedicated slice of its 5G SA network to give them more capacity, faster 5G speeds and the highest priority — reinforcing its leadership in delivering the most advanced, reliable and scalable solutions for public safety. Plus, T-Mobile’s 5G SA offers state of the art security — helping ensure uninterrupted service even in the face of sophisticated cyber threats.

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